Welcome to Bliss! We value your privacy and strive to be transparent about how we collect and use your information.
Data Collection & Usage
We collect and process the following types of data:
Account & Profile Data:
• Basic info: Email, phone, date of birth
• Profile details: Photos, gender, interests, preferences
• Location data (with permission)
• Verification data: Face geometry data (with consent)
• Device information & technical data
• Usage patterns and interactions
• Payment information for premium features
Special Categories of Data:
• Sexual orientation and preferences
• Religious or philosophical beliefs (optional)
• Racial or ethnic origin (optional)
• Health information (optional)
All sensitive data is collected with explicit consent and protected with enhanced security measures.
Data Retention & Deletion
We retain your data according to these timeframes:
• Active accounts: As long as active plus 3 months
• Banned accounts: 1 year for safety
• Deleted accounts: 3-month safety retention
• Payment data: 10 years (legal requirement)
• Support interactions: 6 years
• Messages: Until account deletion
• Verification data: Duration of account
Account Deletion:
• You can delete your account at any time
• Some data may be retained for legal/safety purposes
• Matching history retained for safety screening
International Data Transfers
As a global service, your data may be transferred to:
• Other Match Group companies
• Service providers worldwide
• Data centers in multiple countries
We ensure adequate protection through:
• Standard contractual clauses
• Privacy Shield compliance
• Data processing agreements
• Regional data storage where required
You consent to these transfers by using our service.
Safety & Security Measures
We protect your data and safety through:
• Encryption of sensitive data
• Regular security assessments
• Fraud detection systems
• Background checks (where legal)
• Member verification systems
• Automated and manual content monitoring
• Information sharing with law enforcement
• Cross-platform safety checks with Match Group
We may share data with other Match Group platforms to prevent abuse.
Your Privacy Rights
You have the right to:
• Access your personal data
• Request data correction
• Delete your account
• Object to processing
• Data portability
• Withdraw consent
• Lodge complaints with authorities
Special Rights by Region:
• California (CCPA)
• Europe (GDPR)
• Canada (PIPEDA)
• Australia (Privacy Act)
Contact contact@bliss.eayaya.com to exercise these rights.
Age Verification & Restrictions
Our service is strictly for users 18+:
• Age verification required
• Multiple verification methods used
• Regular age checks performed
• Immediate ban for underage users
• Report suspected underage users
We cooperate with law enforcement regarding:
• Age verification violations
• Suspected illegal activities
• Safety concerns
• Court orders and subpoenas
Verification & Identity
Our verification processes include:
Photo Verification:
• Selfie verification required
• AI-powered face matching
• Manual review process
• Periodic re-verification
Identity Verification:
• Phone number verification
• Email verification
• Optional ID verification
• Social media verification
Background Screening:
• Criminal record checks where legal
• Sex offender registry checks
• Global watchlist screening
• Fraud detection systems
Third-Party Data Sharing
We share data with these categories of partners:
Safety & Security:
• Identity verification providers
• Background check services
• Fraud prevention partners
• Law enforcement when required
Service Providers:
• Cloud storage providers
• Payment processors
• Analytics services
• Customer support tools
Marketing Partners:
• Only with explicit consent
• Aggregated, non-personal data
• Opt-out available anytime
Premium Features Data
For premium services, we process:
Payment Information:
• Credit card data (tokenized)
• Subscription details
• Purchase history
• Billing addresses
Enhanced Features Data:
• Viewing history
• Like history
• Match preferences
• Profile visibility settings
Premium Data Retention:
• Payment data: 10 years
• Feature usage: 2 years
• Subscription history: 5 years
Content Moderation
We moderate content through:
Automated Systems:
• AI image scanning
• Text content analysis
• Behavior pattern detection
• Automated flagging
Manual Review:
• Human moderator review
• Report investigation
• Appeal processing
• Content removal decisions
Prohibited Content:
• Explicit material
• Harassment/Hate speech
• Commercial content
• False information
Usage Analytics
We collect analytics data for:
Service Improvement:
• Feature usage patterns
• Performance metrics
• Error tracking
• User journey analysis
Safety Monitoring:
• Behavior patterns
• Risk assessment
• Fraud detection
• Safety metrics
All analytics data is:
• Pseudonymized
• Aggregated where possible
• Protected by strict access controls
• Regularly reviewed and cleaned
Location Data Handling
How we handle your location data:
Collection Methods:
• GPS (with permission)
• IP-based location
• Wifi access points
• Cell tower triangulation
Usage Purposes:
• Match recommendations
• Distance calculations
• Safety features
• Fraud prevention
Location Privacy:
• Precise location optional
• Distance shown in ranges
• Location masking available
• Regular location purging
Safety Features:
• Location sharing controls
• Travel mode
• Location history deletion
• Geofencing alerts
Our cookie and tracking policies:
Essential Cookies:
• Authentication
• Security features
• User preferences
• Session management
Analytics Cookies:
• Usage statistics
• Performance monitoring
• Error tracking
• Feature optimization
Third-Party Cookies:
• Social media integration
• Advertisement tracking
• External services
• Partner functionality
Your Controls:
• Cookie preferences
• Do Not Track support
• Tracking opt-out
• Cookie deletion
Data Export & Portability
Your data export rights:
Available Data:
• Profile information
• Message history
• Match history
• Account settings
• Usage history
Export Formats:
• Machine-readable format
• Human-readable format
• Common file types
• Structured data
Export Process:
• Request verification
• Data compilation
• Secure delivery
• Download expiration
Timeframes:
• Standard: 30 days
• Complex: 60 days
• Large data: 90 days
Data Processing & Storage
How we process and store your data:
Storage Locations:
• Primary data centers
• Backup facilities
• CDN distribution
• Regional compliance
Processing Security:
• Encryption in transit
• Encryption at rest
• Access logging
• Audit trails
Data Segregation:
• User data isolation
• Environment separation
• Access controls
• Data classification
Backup Procedures:
• Regular backups
• Encrypted storage
• Retention periods
• Recovery testing
AI & Machine Learning
How we use AI and ML with your data:
Matching Algorithm:
• Preference analysis
• Behavioral patterns
• Compatibility scoring
• Interest matching
Safety & Security:
• Fraud detection
• Risk assessment
• Content moderation
• Behavior analysis
Data Usage:
• Training data anonymization
• Model improvements
• Feature optimization
• Performance analysis
Your Controls:
• Algorithm preferences
• Match suggestions
• AI feature opt-outs
• Data usage choices
Biometric Data Handling
How we handle biometric data:
Face Recognition:
• Verification purposes only
• Temporary processing
• Immediate deletion
• Consent required
Security Measures:
• Encrypted storage
• Limited access